Meet Our Team

Our Team

Hal Landers

Owner

Hal is the owner of Landers Insurance Agency LLC. He started his independent agency in Columbia TN in May 2002 from scratch. Prior to this he spent three years in Franklin, TN as the owner of a captive insurance agency. 

Susan Reed

Claims and Operations Manager

Since joining Landers Insurance Agency in May 2019, Susan has been an integral part of the team, ensuring exceptional service and efficiency for clients.

Lexy Greene

Commercial Lines Associate

Lexy became part of the Landers Insurance Agency family in March 2022, bringing with her over five years of experience in the insurance industry.

Dylan Croasdale nhs

Dylan Croasdale

Personal Lines Associate

Dylan joined Landers Insurance Agency in January 2026, bringing three years of experience in the insurance industry.

Tonia Nicholson

Personal Lines Assistant

Tonia joined Landers Insurance Agency in July 2019 and has become an essential part of our Personal Lines team.

Donna Gordon

Commercial Lines Assistant

Donna is a seasoned Commercial Lines licensed professional with a strong background in the insurance industry.

Cynthia Bustamante

Receptionist – Bilingual

Since joining Landers Insurance Agency in February 2025, Cynthia has been the welcoming face that greets every visitor and the friendly voice that answers your call.

Vanessa Burgos

Sales & Service Representative
Bilingual CSR

Vanessa has been with our team since September 2018. Vanessa works with our non-standard carriers and specializes in hard to place automobile insurance.